Common Situations -- What To Do

 

I have a camera that is in the list, all the information is correct, and the camera is working fine.

Thank you for checking, that is very helpful.

I have a camera that is in the list, all the information is correct, but the camera is not working.

Thank you for checking, that is very helpful. Make sure there is an item posted for your camera in the "Support Requests" Tracker on the Developer Site. Click here to check.

I have a camera that is in the list, but some of the information is incorrect.

Please post a message to the camera reports forum with the following information: Camera brand name (manufacturer), camera model name (and number, if available), USB Product and Vendor IDs, and state whether the camera is working or not.

I have a camera that is not in the list.

Please post a message to the camera reports forum with the following information: Camera brand name (manufacturer), camera model name (and number, if available), USB Product and Vendor IDs, and state whether the camera is working or not.

I have additional information about a camera on the list.

Please post a message to the camera reports forum with the following information: Camera brand name (manufacturer), camera model name (and number, if available), USB Product and Vendor IDs, and state whether the camera is working or not. Please provide any other information that you may think is relevant.

My camera is supposed to work, but mine does not.

Please see the Troubleshooting section of the FAQ.

You might also want to try posting a message to the "Help" Forum.

I have suggestion for an improvement to the application or driver (other than support for a specific camera).

Please report this to the "Feature Requests" Tracker if it has not been reported yet. Click here to check.

I want to report a bug in the application or driver.

Please report this to the "Bugs" Tracker if it has not been reported yet. Click here to check.

I have a code patch that fixes an issue with the application or driver.

Please report this to the "Patches" Tracker if it has not been reported yet. Click here to check.

I have a camera that I do not need, that I might be willing to donate to the project.

Please contact an administrator, for example hxr.

I want to help support this project, what can I do?

Please check the camera database and provide any missing or incorrect information. If your camera is not supported, the link or source code for a working Linux driver is very useful. If you are a programmer, feel free to dig in, it's not as hard as it could be; Objective-C and working in user-space helps a lot. Basically, the hard parts have already been taken care of, leaving only the camera-specific code.

I would like to support the project with a cash donation, what can I do?

Look here for important information.

I have another request that is covered above.

Please contact an administrator, for example hxr.

 

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